Information on measures to prevent and contain the spread of COVID-19
The cleaning of apartments and common areas has always been carried out with care and attention. However, these new rules will represent a point for improvement. All we are doing is to comply with current legislation, if news arrives, we will be ready to welcome them!
- Cleaning products:
We have always opted for professional products that contain sodium hypochlorite and alcohol.
Handles, switches will undergo sanitization.
Mattresses and pillows will be sanitized by spraying a specific product.
The sunloungers will be sanitized daily.
At the entrance of the swimming pool, sanitizing gels are available for our customers.
The sunbeds and umbrellas have been positioned in compliance with the new directives, having so much space, coexistence will not be a problem.
Until 31.05.2020 the swimming pools are not accessible as per Lombardy regional ordinance,
but they will be ready immediately as soon as you can reopen them.
The quality of the water is guaranteed through the use of chlorine tablets and granules and the dosage of the PH.
Bed linen and towels
We use a laundry room that guarantees certified and compliant processes
We do not have an air conditioning system, but a hydroponic cooling system:
water between 7 and 13 degrees flows into the pipes and arrives in the various splitters which blow fresh air into the apartment.
Some apartments, on the other hand, have a traditional but non-centralized and canalized system.
The filters will be cleaned at each change.
We have set up an entrance and an exit didicated, one person will enter at a time, so we will ask you for a little patience.
The reception has been equipped with a shield between you and our staff and sanitizing gel that protects everyone.
For transactions involving the use of the POS, this will be wrapped in a film and sanitized every time.
It will be sanitized daily
An improvement that we have introduced is related to the remote controls (TV and air conditioning):
you will find them in a plastic bag after being sanitized.
even the keys, once returned, will be sanitized
They are small gestures but they want to represent the commitment we are putting into guaranteeing you a safe holiday!
All our staff has been trained, educated and equipped with all the tools so that they can carry out their work safely
1) our apartments are totally independent, each has its own entrance, each its own parking space
2) we have always allowed self check in: you can directly access your apartment without having to go through the reception.
3) once the apartment has been cleaned and sanitized, a guarantee sticker will be affixed and can only be removed by the arriving customer.
This is to offer you independence, privacy and security!